FlyerTalk Forums - View Single Post - Marriott Medellin Refusing to honor paid suite
Old Dec 23, 2021 | 3:45 pm
  #32  
olouie
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Originally Posted by lsquare
🤣



Shaking my head...

This is a total joke and a bad look on Marriott's part. They need to crack down on such shady practices. Would this constitute as fraud in the US?
Im sure US properties are taking note, Marriott’s response so far has been that a hotel can market a room however they want and it’s fine. Even if the photos don’t match they have a disclaimer - so taking this to the extreme they could market the lowest category type room as a presidential suite as long as they leave the the description and room size minimal or blanks. Just show a photo of the bed and if that matches good enough.
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