Originally Posted by
kyleclogan
Maybe it’s just a gap in my memory, but I do not believe AA took my photo when I signed up (purchased in club on a meltdown day so things were crazy). Have scanned my boarding pass ~10 times in the last couple months at various airports, and have never been asked for ID
They must have scanned your photo ID at some point when you showed it, so it is in their system. Mine pops up on the agent's screen automatically as soon as I scan my boarding pass or EXP card.