Originally Posted by
flyerCO
This hasn't been case in 2 years (at least in reverse). AF/KL stopped having DL handle there CS in US. I was told reverse was true, they only ground handle DL flights ex-CDG/AMS now.
Perhaps this is a separation of SkyMiles-specific CS? Also, when you call Delta using the UK/EU phone numbers, it routes to the AF/KL call center rather than DL in the US.