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Old Nov 10, 2004 | 5:57 pm
  #5  
PhilC
 
Join Date: Feb 2003
Location: Los Angeles, CA
Programs: Hyatt LT Globalist, Marriott LT Titanium, AA Plat Pro/LT Plat
Posts: 1,205
Originally Posted by ktp28
How can points be forfeited? Does that mean they expire? I had this snafu with my amex payment online and i went on the website to browse and found that i had 501 points forfeited. I'm not going to pay $29.00 for $5 worth of value in points, but I was wondering if AMEX does this sort of thing like "expiration" points or other things like that.

i guess i have to make a call to CSR again!

thanks,
If the payment snafu was due to a mistake on Amex's part, insist on having them reinstate the forfeited points at no charge. I've had this happen before.
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