FlyerTalk Forums - View Single Post - Remedy if your rental car's gas tank is half empty when you pick it up?
Old Dec 11, 2021, 5:51 pm
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guv1976
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Originally Posted by WeekendTraveler
I rented a car from National today and noticed, 12 miles after leaving the airport, that the gas tank was half empty--so it was roughly half empty when I picked up the car.

I have filled up the tank so that I don't get charged when I return the car (just a few miles away).

Am I out of luck, and the $25 in gas that I paid for, to fill up the tank, is just a lesson learned?

Next time, I'll check the gas tank before leaving the National site.

Thanks.
I'm assuming that your contract indicates a fuel level of "full," correct?

If the "mileage out" listed on your contract is correct, then take a photo showing the odometer reading and fuel level (in a single photo) upon return, and show the photo to the check-in agent when you plead your case.

And yes, on future rentals, always make sure that the odometer reading and fuel-gauge level matches what's on the contract before you drive the car away.
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