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Old Dec 11, 2021 | 5:16 pm
  #1520  
fmkgb
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Join Date: Jun 2006
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Originally Posted by platbrownguy
Try submitting just that one without the others... and yeah, call if that doesn't work. As long as no one else has claimed the credit already (this happened to me once!) you should be able to get the points...
if you call and you have the ticket # a rep may be able to enter points manually while you're on the phone. otherwise they send it to tech for research and takes much longer.
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