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Old Dec 7, 2021 | 8:59 am
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Eastbay1K
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Originally Posted by nicolas75
Crowne Plaza Hotels & Resorts is our leading full-service Premium collection brand, the first to create the business- class hotel in 1983.

Today, Crowne Plaza is one of the largest upscale hotel companies in the world with hotels in diverse locations, and an impressive full-service model with massive international revenue flows.

TARGET GUEST
We serve Modern Business Travellers who have a contemporary ‘lifeaholic’ mindset and travels for both work and leisure.
They are frequent travellers with a millennial mindset, 60% males, 40% female and make up 24% of the global travel population.

COMPETITIVE SET
Pullman, Grand Mercure, JW Marriott

STRONG PERFORMANCE
#3 Most-loved Premium collection brand globally in GSI ranking Medallia social media scores

32% Of Crowne Plaza global revenue comes from international flows

34% Of Crowne Plaza room bookings come from IHG rewards club

Source: IHG
Unfortunately, they're still using the same business class seating and bedding that they used in 1983. I guess I'm too old to appreciate this millennial mindset. Seems strange that I like to stay at a W Hotel
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