Originally Posted by
aimango
this is exactly what happened to me recently. It’s showing a seat assignment but I can’t go in to change anything since it just doesn’t load. I even asked them to regenerate the ticket and it’s still broken.
I also had this happen for another separate booking and for that one it’s is allowing me to view the reservation and the seat assignment exists according to JB customer service but I can’t see it online or even change it.
They are both flights many months away so I’m hoping they fix it by the time I need to check in
My flight isn't until February, and I know they won't fix it. There is another itinerary that costs fewer points that I am contemplating switching to, but I know doing that would require calling in which is something I am averse to doing. I have half a mind to just cancel the whole thing and take Delta since they have vastly better schedules at comparable prices, but that again would require calling in
-J.