Originally Posted by
GW McLintock
My flight in February had a 16-minute schedule change. Besides never being notified, I had to agree to the change on their site and once I did that, I could no longer access the reservation at all on the website or the app
-J.
this is exactly what happened to me recently. It’s showing a seat assignment but I can’t go in to change anything since it just doesn’t load. I even asked them to regenerate the ticket and it’s still broken.
I also had this happen for another separate booking and for that one it’s is allowing me to view the reservation and the seat assignment exists according to JB customer service but I can’t see it online or even change it.
They are both flights many months away so I’m hoping they fix it by the time I need to check in