Originally Posted by mciampa

We stayed there in February of 2020. We had another point redemption this past weekend at the St. Regis and got upgraded AGAIN, this time to a regular suite (room 301). The one thing that we had in common each time was that well in advance I asked for a 4:00 PM checkout and both times when we checked in they said you can have this suite if you can be out by 1:00 PM. So I wonder if they did it in order to free up rooms during busy times. Both times they were for one night.