FlyerTalk Forums - View Single Post - Lifemiles serious booking problems - Beware (old legacy thread)
Old Nov 25, 2021 | 2:11 pm
  #2123  
pschafer
All eyes on you!
15 Years on Site
 
Join Date: Feb 2007
Location: Sydney, Australia
Programs: UA, QF, VS, AA, US, HH, SPG
Posts: 974
Originally Posted by 108912
Has anyone else been unable to access lifemiles.com?

I keep getting

An Error just ocurred

Sorry, we could not process your request, please try again. If the problem persists contact our Call Center.

It's been like this for around two weeks! I assumed it was just my computer/browser but i've tried multiple browsers and two different laptops and no joy.

I mean I know lifemiles are inefficient but surely not THAT inefficient to have their online service out of order for over a week?
I also experienced this issue when logging on from the home screen - I got around it by not logging on and starting a search - LM then asked me to logon - which I did and the website worked fine from there on. Once you get the error the first time - you need to wait (for a few minutes) before trying the work around (I presume for the 'failed' logon to timeout) I figured the issue would eventually get fixed by LM.
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