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Thread: Seriously - Iberia doesn't recognize the US as a country?
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Old Nov 19, 2021 | 3:48 pm
  #3  
rje444
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Join Date: Nov 2013
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Originally Posted by rrgg
I've flown IB awards and haven't seen that issue. Try completing your account profile first under User Details. It asks for a passport number, and "USA" is available.

If you still have a problem, also check for a Spanish abbreviation like EUA in case the menu is just out of order, or Estados Unidos.

Thanks, but I'd already filled all that out.

And I'd already thought of Estados Unidos.
But not EUA.
But unfortunately that wasn't an option either.

But I did see that something called "USES" was an option. And surprisingly, when I clicked on that, it changed to USA!

So that allowed me to save my information.
However, the Iberia website still shows that my information is incomplete, and it asks me to finish. Grrrrrr...

Then, I just found this thread on Flyertalk:
https://www.flyertalk.com/forum/iber...und-below.html
which shows that this kind of problem has been going on at least back to 2015!
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