FlyerTalk Forums - View Single Post - New oneworld itinerary validator
View Single Post
Old Nov 14, 2021 | 1:13 pm
  #472  
allset2travel
2M
50 Countries Visited
100 Nights
20 Years on Site
 
Join Date: Jan 2006
Location: SORT OF HOMELESS
Programs: 14 years AA exp, but no more; & 1MM+, QR-PLT (ow EMD) MR-LTT, HH Gold
Posts: 8,104
Originally Posted by aaupgrade
I called RTW desk and tried to extend mine until fall 2022 and the CSR said they weren't allowed to go past March 31, 2022. This aa.com web page has a date of March 31, 2022 for Covid related Flight Credit and Travel Vouchers and I believe that is where the date comes from.

When I asked the AA RTW desk what I could do, they suggested I contact Customer Relations. So I contacted Customer Relations via aa.com and told them I was doubtful Asia would be open by then and asked for an extension to the fall of 2022. They replied in a few days and notified me that they had extended the expiry date of my RTW ticket to December 31, 2022. To contact Customer Relations via aa.com follow the Contact American link at the bottom of their web page. Good luck.
Thank you for the heads-up!
I will do according to your suggestion.

Edit to ADD:
Return here to ADD this after went online to aa dot com Contact American. All I saw was a bunch of phone #s by languages.
Q: did you call one of those #s (English). I failed to see ways to do it online to Customer Relations? I didn't have enough coffee this morning!

Last edited by allset2travel; Nov 14, 2021 at 1:27 pm Reason: edit to add
allset2travel is offline