Originally Posted by
sdsearch
It was never a "policy". It was simply that Amex wasn't keeping records much longer than 7 years. And, btw, it was never exactly 7 years as far as we know.
So if it changed, it would mean that Amex started keeping records longer than 7 years (from some point on), not a policy change.
Is it allegedly more or less than seven years now? Thank you.