Originally Posted by
Etheereal
What is J? Business ? You may want to show part of your booking record to see what were the terms your lifemiles purchase made, because depending on which "size" you booked with miles, you should have gotten a bag included.
I used J as an abbreviation for business but maybe that's not a good letter to use. The fare class on my confirmation is I.
I booked through United so I don't know what size I booked. I'm under the impression that *Gold gets a free bag regardless.
My companion booked the exact same thing and didn't pay despite having no status with anyone which I find even more confusing.