FlyerTalk Forums - View Single Post - Air Canada CEO apologizes, commits to learning French as backlash in Quebec grows
Old Nov 5, 2021 | 3:35 pm
  #45  
MillennialMiles
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Originally Posted by TravellingSalesman
A CEO who deliberately or by gross neglect spits in the face of a major customer base? Sure, customer service is not his are, but some basic PR skills are surely part of the package for a CEO?
I would not say that Montrealers are a major customer base for AC. Most of their traffi is YYZ/YVR based and they heavily depends on international connecting traffic. AC could care less what Quebecers/Montrealers think of the CEO not speaking French.

Are they now going to fly with WestJet which is YYC based and basically anglophone. Typical Quebecers....creating a language issue when there isnt one. Since when do CEO of private companies need to be bilingual??
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