Originally Posted by
TravellingSalesman
A CEO who deliberately or by gross neglect spits in the face of a major customer base? Sure, customer service is not his are, but some basic PR skills are surely part of the package for a CEO?
I would not say that Montrealers are a major customer base for AC. Most of their traffi is YYZ/YVR based and they heavily depends on international connecting traffic. AC could care less what Quebecers/Montrealers think of the CEO not speaking French.
Are they now going to fly with WestJet which is YYC based and basically anglophone. Typical Quebecers....creating a language issue when there isnt one. Since when do CEO of private companies need to be bilingual??