Originally Posted by
leroy11
My account has been locked after an Amex transfer. Very quick to request identification documents like a passport via email and not a secure platform and very slow to even respond. Very unprofessional and definitely puts a dampener on my perception of the EK brand. No monkey games on my account. Just a transfer from Amex.
How long have you have your Skywards account? It seemed that they were auditing new accounts that had incoming points transfers.