Originally Posted by
GeneralKrull
I myself have wondered why FT feels like a toxic place. Is it the lack of empathy? Is it the inherent hierarchy culture because this is an “elite status” forum? I’m sure somebody is going to call me an idiot and point me to a thread where this has been discussed in detail.
No. Because this is something we have seen everyday.
Each airline has its own characteristics. Based on these characteristics, consumers make choices on their travel. WN may seem like a traveler-friendly airline. But as a fact, in some aspects, WN can be the worst as they come.
When you have a problem with WN, the best person to talk is Gary Kelly. Sharing your disappointment will not achieve any constructive result.