Originally Posted by
rankourabu
How is it that United manages to get their flights out on time in the morning from the same terminal with the same supposed customs issues.
The 8am EWR and 8:50am ORD have not one delay all week.
So its either, they are leaving pax behind, or this is not a YYZ problem.
United has some of the worst contract employees in their global system at this station, I've never encountered such borderline useless, arrogant and disinterested staff as YYZ - so my money is closing the door and leaving people behind.