But she said the VTL application portal would repeatedly report an error when Adam tried to upload the QR code he was issued in the US - known as a Smart Health Card - as proof of vaccination.

This was despite the fact that the vaccination record was issued by a healthcare provider on a list of verified issuers, under the CommonTrust Network (CTN) and Vaccination Credential Initiative (VCI) in the US.



One user suggested uploading vaccination records to a third-party service called VaccineCheck, which independently verifies them and issues its own Smart Health Card. VaccineCheck is a trusted issuer under the VCI network.

Jennifer and Adam paid about US$75 (S$100) for the service, including an extra fee to expedite the application, as time was running short. The couple's flight to Singapore is scheduled for next week, and applications for a VTL pass must be submitted at least seven days before the arrival date.

The new QR code worked, and Adam was able to get his pass approved.

"What we did ended up working but it's not something that we should have had to do because we already had a valid vaccination pass from an issuer that was part of the accredited network," said Jennifer.

Anything else that we need to know?
For example, let us know if you were vaccinated in more than one state. Or if there are concerns about names. The more information we have, the better. ** For international travel, is there a certain way you need your First, Middle and Last Name to appear?

Due to our work with Health Departments throughout the United States, we truly verify all vaccination related details validating the documentation by comparing with what is listed within the 60+ Immunization Registries.