Originally Posted by qnxr01

I'm spending about $1m/year on my Amex Plat. Also probably another $100k+/year through Amex Travel. Requested an invite late last year through the site and even tried to speak to an account manager, got the runaround. One of my colleagues is a former Amex guy, and tells me that in Los Angeles, $1m/year doesn't cut it, because they have geographic requirements in areas like SF, NY, and LA. If you're living in a rich zip code, the annual spend required for an invite apparently is much higher. I've heard like $1.5m-$1.7m/year in LA. So while there's people getting invites with $300k/year of spend across the country -- it's not in those geographies. Which is really crappy and disappointing, to be honest. Especially when the norm today is like 90 minute hold times for Platinum Concierge. Imagine spending seven figures a year on a card where Amex is taking like 3% cut of the transactions as profit, and the best they can offer you is an hour and a half on hold. It's pretty nuts how I spend next to nothing on my Chase Sapphire Reserve and get better customer service from them, because on their sliding scale metric of being exclusive within geographies, my tiny million-per-year spend doesn't qualify me for anything other than their rapidly-declining customer service for Platinum, because of my zip code. Even though, I'm objectively a more valuable customer than the Centurion card holder spending $250k-$350k a year in Wyoming. But it's part of the "mystique" .