FlyerTalk Forums - View Single Post - Co-branded American Express cards: France and the Netherlands
Old Oct 13, 2021 | 1:22 pm
  #1062  
Goldorak
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Join Date: Aug 2009
Location: Paris, France
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Originally Posted by bostontraveler
Has anyone else received the "mettre à jour vos informations" asking for your ID and income?

I submitted it... does anyone know if they then go on to request more paperwork (as in your tax declaration, etc) or is this simply a perfunctory compliance thing?

I know when I had a similar request in the US it was a real pain in the neck... they wanted tax forms, bank statements, etc... but there it is called a "financial review" (triggered by an expensive purchase at the time). I dread these things because I have companies and accounts in three countries and it is always hard for them to wrap their heads around.

I guess this French one is better than the NL stories... at least it's all online...
yes, got the request too for several weeks. I find this super intrusive. They already got my ID when I subscribed the card (OK it was more than 20 years ago ). I never had any payment rejected in my life with them, so why bother. I continue to close the pop-up window and ignore the request.
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