Originally Posted by
bob12403
Please see posts #4521-4524 upthread. You're now the third person, including myself, who has posted about the exact same issue. Strongly recommend that you contact them (as I've already done) and perhaps mention that you've anecdotally heard of several others with the same problem in the past week. The more they know that this is not an isolated incident, the better.
Wondering if you have an account with one of their other survey programs, i.e. Hilton Guest Opinion Rewards, and if so, are you experiencing the same issue there?
I received a brief reply from customer support confirming that my account was still active/not flagged and that they would be expediting my ticket.
I cancelled my membership to Guest Opinion Rewards when I read about the potential conflict. However, I have never taken any surveys nor accrued any points through this portal.