Originally Posted by
bj2757
You might want to try a redemption and see if you get the dreaded "Error" message meaning your account has been suspended. I just checked my account and there are no issues and I also have the Hilton program. I did notice the other day that after months of my wife being kicked off E-Rewards (reason unknown) that she has also not received any surveys from Opinion Place in months - so I'm guessing they are connected - as I'm sure many of the sites are. Hope you are able to get it resolved. E-Rewards doesn't normally screw with me until I have $500 - $600 in the account :-)
Thanks. I'm due for a redemption so I may go ahead and try that over the weekend. However, the fact that they are telling me the account is not locked makes me think that I won't have a redemption problem, just the ongoing survey access problem. The more I think about this, the more I'm leaning towards an issue with having the Hilton account as well as the e-rewards account. But I'm going to wait and see what they have to say in response to my most recent email. I would think that if there is an issue with Hilton and vice versa their IT people would be able to identify that without a lot of digging. If I have to, I can give up Hilton without much concern, but don't want to give up e-rewards.
EDITED TO ADD: I just redeemed for United miles this morning (10.10.21) so I can confirm that everything about the account is working except for not receiving any surveys. Anyone else?