I have a range of choice of airlines that have far more reasonable compensation schemes for their staff that are happy to provide in flight assistance and are often much better at it. These airlines also aren't bleeding financially left and right trying to compete in a global market with Scandinavian labor cost. This has been one of SAS's Achilles heels for years and previous attempts at addressing this have been unsuccessful. You can't offer tickets and services at the same rate as your competition when their staff costs a third or less than yours which means higher prices for consumers (you and me) and/or a less successful operation like SAS hardly having flights I could use or would prefer to use. There are no winners in this scenario.

The problem is of course much more wide spread in Scandinavia than just at SAS, there is this weird cultural preference to let companies fail or provide utterly ...... products and service rather than trying to mitigate the labor cost problem. So I'm glad companies are pushing to change that.