FlyerTalk Forums - View Single Post - Why is Hyatt so limited in use of technology?
Old Sep 27, 2021 | 8:29 am
  #6  
obunewbie17
 
Join Date: Jan 2017
Location: St. Louis, MO
Programs: Hyatt. Marriott. AA. National. Avis.
Posts: 155
Originally Posted by stvr
I recently checked into a Hilton Garden Inn on my phone, generated a mobile key, and went directly to my room, all without approaching the front desk. Now that was cool.
Idk what properties people stay at most frequently — but I’ve been able to do this at multiple Hyatt properties as well. Offhand — Hyatt Regency Frisco, The Hotel Kansas City, and Hyatt Place Altoona.

Maybe it’s only the newer, more renovated properties that have a higher level of technology integration?
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