Originally Posted by
PHLGovFlyer
Is this a recent change? I know Hawaiian used to charge bag fees regardless of AA status or fare. However, based on my experience of a few years ago, when the trip starts on an inter-island flight on HA with an AA codeshare flight number the baggage allowance is based on the passenger's AA status/fare. See also:
https://www.ecfr.gov/current/title-1...section-399.87
Check your AA receipt. The baggage allowance communicated in that email applies. It doesn't matter whether the interisland flight is HA or AA flight number, whatever allowance is on the receipt applies to all segments. So if the receipt said 1 bag free, it is 1 bag free on the interisland segment.
File a DOT compliant if HA deviates from the allowance.
Originally Posted by
FlyerBeek
This is not a recent change. It's been a longstanding point of contention despite the CFR you quote. HA only knows to charge you the bag fee because that's what their system says to do, despite being on a codeshare that should include a baggage allowance. They seem set on sticking with the first sentence of the CFR ("must apply the baggage allowances and fees that apply at the beginning of a passenger's itinerary throughout his or her entire itinerary") without regard for the next sentence. There have been several threads on FT over the years regarding this exact issue. AA will likely tell you baggage fees are included on the codeshare segments but that's not the actual practice used when you attempt to check-in. YMMV.
-FlyerBeek
HA is asking for a DOT enforcement action.