Originally Posted by
angra
you were right on the money - I was able to call and got an agent on the line within a few minutes.
The agent I spoke with said she would "submit it for credit" but did not say how long it would take to get credited properly. For those that have gone through this, how long does it typically take?
Normally they put me on hold and call SM department. If not posted right away, 25-72hrs at most.