Originally Posted by
S_W_S
A data point, I submitted a case to Customer Relations at 11:00 yesterday via the website and had a reply at 15:30 today via email.
Originally Posted by
JSM8
I got a similarly rapid response.....but it was utterly useless
Originally Posted by
Skyrocker
I sent an email last Monday and yet to receive a reply.
Any recent September experiences with contacting BA customer relations via the web form, or following up on an existing case? I'm now at 10 days awaiting a reply to my follow-up on an existing case... starting to wonder if they plan on responding at all!
Last edited by wylek; Sep 20, 2021 at 7:11 pm
Reason: spelling