Originally Posted by
WasKnown
It doesn't matter that they're luxury properties. All that matters is that they check profiles prior to check-in (but this is obviously biased toward luxury properties where the staff are better compensated/more interested in hospitality). Here is the comment you wrote:
Which is a broad, sweeping statement about FD agents with no qualification that you are only talking about non-luxury properties lol
What you're missing is the much more important detail that I wasn't at all talking about properties reviewing guest profiles pre-arrival. You need to calm down and actually read what's written.