FlyerTalk Forums - View Single Post - An Aeroplan royal screwing (refused transport ZRH-MIA due to US immigration)
Old Sep 8, 2021 | 3:08 pm
  #11  
mapleg
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Originally Posted by mboca28
Flying Venice to Zurich to Miami
Ist leg yesterday 5 hrs late but got to zurh no problem

check in to Mia papers in order then we denied boarding because they say our valid Canadian E2 visa doesn’t get get us to USA ( have done 6 times this year)

so we call Aeroplan,

instead of booking us to Toronto as an alternative they say screw you refund the remaining points and say you are on your own.

trying to book a Toronto flight impossible for next 3 days 200000 points instead of 70000

we don’t have the points so now what?
If you don't have the points, you will have to buy a revenue ticket to Toronto.

It looks like from a posting earlier this year that you would normally be aware of the restrictions flying Europe to USA



Mar 22, 21, 1:18 pm
#5
mboca28
After a royal screwing by Lufthansa yesterday FRA-MIA
( they denied us boarding because they said our E2 visa not good enough
service desk approved but flight had already left)

they rerouted to YYZ but not to Miami arrived 1 hr early

they did not book us YYZ to MIA said too bad so sad

so I called Aeroplan this am.

flights to Miami scarce due to Passover and Easter.

Aeroplan after 30 minutes says Ok we will help, booked us

YYZ- ORD- MIA on 3/25 on same locator

so basically a 4 day layover in Toronto ( 4 extra unplanned days with my 5 yr old grandson a complete bonus)

So quarantining 4 more days in Toronto then Miami.

Thank you Aeroplan
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