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Thread: iPhone app - beware of the upgrade
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Old Sep 7, 2021 | 4:01 pm
  #40  
ftrichard
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Join Date: Dec 2014
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Originally Posted by MaxFlyer
Anyone having issues updating the app with the latest release?

I’m in an iPhone and the update just keeps spinning and not installing.

When I go into the app my stays for this year are showing as zero.

Logging out and deleting and reinstalling the app doesn’t help.
I just prompted the update of my iPhone Bonvoy app to 10.13.0 and it installed correctly as normal. Data is as before.

One issue that has existed for a while for me is that when a stay posts the different fields update at different times (it's always been like this on the Bonvoy app) and while this process takes place - takes about 6-12 hours to get everything in sync - the Nights This Year information is zero - not even the previous count. Your data issue could be this. If so, leave it a bit and check again.
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