FlyerTalk Forums - View Single Post - The Newly Redesigned Air Canada Mobile App (Fall 2019)
Old Sep 6, 2021 | 7:44 pm
  #763  
Adam Smith
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Originally Posted by Bartolo
Not sure if this is the correct thread, so mods feel free to move.

Looking at a few transborder flights, different itineraries. In almost every case there is a difference between the points amount on the app and on the website. Usually 3000 or 4000 pts. Typically app is more points but my sample size is relatively small. Compared revenue prices for same itineraries and generally the same but on a few occasions there is a couple of dollars difference between the website and the app. Has anyone else seen this?

Followup thought re tx price difference between website and app — website prompts me to sign in for best price. I proceeded without doing that. I was signed into the app from a previous session. Perhaps loyalty/status gives different pricing? This is only a guess. I have never seen that happen prior to the new program. Perhaps there is another explanation entirely.
Status and having an Aeroplan credit card get you preferential pricing since the new program was implemented last year.

If you sign in to the website and see different pricing between that and the app, then yes, there's an issue somewhere.

If you weren't signed in on the website when you did those searches, you can't directly compare the pricing to the app.
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