FlyerTalk Forums - View Single Post - The Newly Redesigned Air Canada Mobile App (Fall 2019)
Old Aug 29, 2021 | 11:45 am
  #752  
WesternCDN
20 Countries Visited
10 Years on Site
 
Join Date: Nov 2015
Location: YOW
Programs: Free agent
Posts: 631
Originally Posted by flyquiet
I just made a booking on the website - first explored a different booking class but did not proceed to payment, and did not receive a receipt by email. I started a new booking that I eventually DID pay and get emailed receipt for.
I opened the app and was impressed to see the destination already there, except when I clicked on it, it was the booking I did NOT complete. AND ALSO a second booking that I did complete. I swiped the false booking away and it went, but not before leaving a ghost of a pop-up saying something like dismissing this is not cancelling the flight. It had a PNR beside it (which of course I did not write down, so I can't search for it.) Only one booking is visible in MMB.
It looks like the app is overzealous in sucking in bookings, to the point of loading bookings that are not made.
(Apologies for not reading all of the previous 750 posts in case this is a known issue.)
That happened to me a week or so ago. It cleared out within a couple hours and I got a notification that the booking had been "cancelled".
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