Originally Posted by generikz

Hello!

I seem to be very unlucky with a CDG-HND flight booked for end of September...

I initially:

• Booked J and used miles to upgrade to First
• Paid more to get the evening flight to HND (less costs for the mandatory private driver from to Tokyo) vs. NRT

First, it seems that all AF flight to Japan are A350-900 now and they don't have a First section anymore.
AF downgraded me to J but the 120K miles used for the upgrade are still in limbo more than 2 months later and several requests to refund them.
I also lost the free limo ride to the airport, must pay taxi now.

Second they discontinued all HND flights starting around mid-September and moved me now to the next day NRT afternoon flight.

So... now I:

• Have pay an extra hotel night in Paris to catch the next day flight
• Am not getting any cash compensation for getting the cheaper NRT flight
• Will have to pay an extra in private driver from NRT to Tokyo vs. HND to Tokyo
• Will have to negotiate with company to get someone to replace me since I'm also reaching morning time when I was supposed to be on-duty for work.

Should AF try to compensate some/all of these issues in some ways?

Julien