Originally Posted by
kingcole974
Like many, I've having to make way more calls to the gold line than in usual. Depending on whether it's a reward, cash or holiday booking means different numbers need to be pressed. I notice you can't push the numbers in advance of listening to the same blurb I've listened to literally hundreds of times over the past year. Any tips to avoid to 2m 30 second wait to get in the queue?
None, I'm afraid. It's particularly galling when calling from abroad, as I have to do from Dublin to get the Gold line. Lately I've just been calling the general Irish number and putting my phone on my desk during the long wait. That being said, it's rare enough I have to call, I prefer to do everything online and only call when I absolutely have to. Just like you though, have had to make some more calls than usual the past 12 months or so.