Possible to short cut listening to the recorded messages
Like many, I've having to make way more calls to the gold line than in usual. Depending on whether it's a reward, cash or holiday booking means different numbers need to be pressed. I notice you can't push the numbers in advance of listening to the same blurb I've listened to literally hundreds of times over the past year. Any tips to avoid to 2m 30 second wait to get in the queue?
Also, for those who didn't know. When it asks if you have used Avios, say no, even if you have used Avios as part payment of a cash fare, or the agent won't be able to help!