Originally Posted by
tjae
I found a solution, offered by a very friendly agent:
Open a new account on a different email adress and afterwards get your points transfered.
It worked for me.
Originally Posted by
scubadave
After several mails and telephones i got the solution . I had to create a new account and I had to ask them a points transfer from the old account to the new one. 2 days later the new account was active with the points on it.
How does this approach affect the expiry date of your points? Do you get another year from the new date of transfer?