Originally Posted by
tjae
I found a solution, offered by a very friendly agent:
Open a new account on a different email adress and afterwards get your points transfered.
It worked for me.
I have had this problem for over two months and have opened several tickets and lastly called in late July. While the second tier agent was friendly I have not heard back 7-10 business days as promised. I can try your suggestion but how did you get the points moved?