FlyerTalk Forums - View Single Post - Long call wait / delay / hold times for AA phone lines (master thread)

Aug 18, 2021, 11:20 pm

#187

Stgermainparis

Join Date: Feb 2013

Programs: Hyatt Globalist, MLife Gold, Marriott Gold, HHonors Gold, Caesars Diamond, Amex Plat

Posts: 5,960

Quote:

Originally Posted by cmd320

Increasing Doug's bonus since he went without pay a few months last year as a PR stunt.

Gag me.

Got my call back, pressed 1 that I was on the line, then got a survey asking how the agent was. Seriously?

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