FlyerTalk Forums - View Single Post - 6+ hour weather delay - compensation?
View Single Post
Old Aug 16, 2021 | 1:24 pm
  #22  
Antarius
FlyerTalk Evangelist
30 Nights
1M
50 Countries Visited
10 Years on Site
 
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott LT Plat | Hyatt Explorist
Posts: 13,247
Originally Posted by nuzbim
thanks, i submitted a claim. i am not expecting anything. everyone was frustrated with the lack of communication and the fact that they just kept delaying every time the Count down to board hit 30 minutes. when the gate agent wasn't hiding in the back, she would come out and say it's not cancelled and we would know within the hour. would have been nice to find a bench to nap on or get away from the large crowd to have some space.

appreciate everyone's responses, thank you.
The GA is in the same boat as us passengers. They get updated times from dispatch and that's about it.

Why AA does rolling delays... that's a management decision. And a very poor one.
Antarius is offline