Anyone experiencing this issue? I have called multiple times over the past few weeks and no one can seem to help me.
I have had the Ritz card for a few years now and was charged my annual fee last billing cycle. However, my annual 50k award night never deposited into my account and it seems that any rep I speak with is befuddled about it. I thought I finally spoke to someone who understood what to do the other week, but I still don't see this award night. Last year it showed up in my account at the end of June.
Thoughts?