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Old Jul 27, 2021 | 7:45 am
  #14  
bostontraveler
10 Countries Visited
50 Countries Visited
5M
20 Years on Site
 
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,723
Originally Posted by jerseytom
Okay, so there's some IT issue specific to where you're at in France. Have you made them aware of it, or just groaning here?

As an aside I've been on both the site and app frequently here the past few weeks, no issue from the Charlotte area.
🙄

Yes I have made Web Services aware of it for the record but as you can imagine…they don’t have the slightest notion of how this plays out outside the golden gates of the 50 US states. And as you can imagine, “esoteric” issues like this aren’t high on their priority list (nor do they even care about the multiple ongoing issues within the site… very AA).

Accessing their local sites does not work either since they have limited functionality- aside from booking they forward you to the US website.

Glad to hear it’s working fantastically for you in Charlotte. As you can see from multiple comments above, it’s not just me groaning.

Last edited by bostontraveler; Jul 27, 2021 at 7:50 am
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