Recently, I returned a car to the Frankfurt-am-Main station in Germany. I was accused of having dog fur in the car. I told the rep that no, I did not bring a dog from the USA to ferry around Germany and in fact have never owned a dog. On my return to LAX, I rented a car at the Hertz station there and they gave me a car with 1/4 tankful of petrol. I reported it and it was supposed to be duly noted. I returned the car the next day with 1/2 tankful (four gallons more than I'd received) yet was billed $53 to top off the tank. I contacted them through chat, facebook, e-mail, and a letter yet each of those enquiries was ignored. I disputed the transaction with my credit card company and it is still in dispute status. So, don't rent from Hertz -- they're high as hell and then they double the cost at the end with spurious, fraudulent charges.