Hilton Honors Diamond Status not honored.
I booked two nights DoubleTree by Hilton Boston - Bedford Glen, 1BR Suite.
Front desk staff member refused to honor free breakfast and $12-$15 food/drink credit even though their restaurant is open and serves breakfast. Their bar also serves light meals such as sandwiches. I was told I would receive 1,000 points instead….which is not my choice.
Anyone else experienced a Hilton property refusal to honor Hilton status?