Originally Posted by
WasKnown
I disagree that it is a mistake and disagree that Chase views the CSR changes as a loss for them. If anything it has just reaffirmed their belief that high-end credit cards are likely not the most profitable business for them to pursue. Personally, I am confident that the technology and data science teams at Chase (amazing tech team, new JPM campus in palo alto recruits SWEs just one step below the quality of big tech SWEs) and Amex (top tier data science talent) know exactly what they are doing.
Source: Bureau of Labor Statistics
https://www.bls.gov/opub/btn/volume-...ary-by-age.htm
It is really hard to say what Chase is thinking. Now Chase is pushing the 100,000 CSP again. It is no brainer to get this 100,000 if anyone is still eligible. Most CC banks are under pressure since CC balance has been low and banks do not earn much interest.
CC banks compete. So we win. That is all I care about....
Originally Posted by
Adelphos
All I was trying to say is that those that want a “premium travel” card experience needed to pay a lot more for it. I agree that Centurion seems the closest to what many people in this thread want - but almost none will pay for it (especially in this thread).
It is hard to define what this "premium" is. I think to most of the people, we'd like the CC to offer mid-tier hotel and airline status and get the chance to earn the top tier. Then get access to some of the airport lounges and transit and travel memberships.
Chase CSR is about the closest I'd like. I surely like Chase to add some more travel benefits to it. Chase does control Hyatt, IHG, UA, share Marriott and have a lot of other travel co-brand cards. I'll be happy to get CSR again if Chase add more hotel or airline benefits to CSR.
What AmEx has done with Platinum is just some distractions. They are the results of the marketing gimmicks, not related to the travel we do. All driven by the marketing $$. Going in the wrong direction IMO.