FlyerTalk Forums - View Single Post - DL In Flight Service Changes during COVID-19 (Consolidated Thread)
Old Jul 17, 2021, 12:38 pm
  #4698  
fly747first
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Originally Posted by demkr
I'm not sure I would have the guts to do a chargeback on a flight, but good for Amex for sticking up for customers. Airlines have got to stop false advertising.
According to AMEX, they have had an overwhelming number of backcharge requests against DL recently. Can't say I'm surprised. At least I have never opened a backcharge for an international F or J ticket but if DL is choosing to outright lie about its products and services, I don't have an issue letting AMEX know.

It's ridiculous how DL is trying to convince us that serving meals on short transatlantic flights to Basic/Main pax won't bring Covid and yet doing the same to F pax on longer domestic flights such as ATL/JFK - ANC will lead to infection. Please!

Last edited by fly747first; Jul 17, 2021 at 12:44 pm
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