Originally Posted by
kipper
A human is far more likely to:
- Check the ingredients
- Communicate the severity of the allergy to the kitchen so there is a lower chance of cross-contamination
An iPad may list the ingredients, but if a product has changed recently or the chef decided to add something, the iPad may or may not be updated.
A human is far more likely to:
1. Lie to a customer he/she dislikes
2. Otherwise misinterpret or not pay attention or forget