FlyerTalk Forums - View Single Post - Delayed bags, Carseats, booked thru AmEx Plat...what can I ask for compensation?
Old Jul 8, 2021, 3:03 pm
  #10  
garykung
FlyerTalk Evangelist
 
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
Originally Posted by skyblue
The AS baggage service office at the destination airport should have offered to send you a discount code as compensation for delayed baggage. As this is a request submitted by them to Customer Care, if they did do this, it may take a few days for you to get an e-mail about it.
I would not consider this as "compensation". This should not be the way to handle it anyway.
garykung is offline