Originally Posted by
Duke787
I haven't been able to change a single ticket online in the past few months -- I get that same system error every time
If my itinerary had a partner leg on it or there was anything even remotely non-standard, I couldn’t even cancel it online much less change it. Had to call in - revenue, mileage, companion cert or RUC didn’t’ the matter… I’m gobsmacked of late - callback times are 3+ hours but the website won’t allow us to do anything…