FlyerTalk Forums - View Single Post - Can't Change Skymiles Ticket Online - Is it Just me?
Old Jul 6, 2021 | 5:25 pm
  #8  
DeltaFan4Now
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Originally Posted by Duke787
I haven't been able to change a single ticket online in the past few months -- I get that same system error every time
If my itinerary had a partner leg on it or there was anything even remotely non-standard, I couldn’t even cancel it online much less change it. Had to call in - revenue, mileage, companion cert or RUC didn’t’ the matter… I’m gobsmacked of late - callback times are 3+ hours but the website won’t allow us to do anything…
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